Shipping policy
At https, we make every effort to process and deliver your order as quickly and carefully as possible. Below you will find all relevant information regarding our shipping process.
Delivery Time
- Orders before 16:00 (CET) in the Netherlands, Germany and Belgium are typically delivered within 1–2 business days after dispatch.
- Orders to other EU countries and the United Kingdom are typically delivered within 3–5 business days after dispatch.
Please note that delivery times are estimates and may be longer during busy periods such as holidays, sales, or peak seasons.
Processing Time
- Orders are processed from Monday to Saturday.
- Orders placed after 16:00 (CET) on Saturday or on Sunday will be processed on the following Monday.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Costs
Netherlands, Belgium & Germany
- Free shipping on orders over €30
- Orders under €30: €5.95 flat shipping rate
Rest of EU & United Kingdom
- Flat shipping rate of €12,95
United states
- Flat shipping rate of €19,95
Shipping & Tracking
All orders are shipped securely and, where available, include track & trace. Once your order has been dispatched, you will receive an email with tracking details so you can follow your shipment.
Delays
In rare cases, delivery may take longer due to circumstances beyond our control (such as carrier delays, holidays, or high order volumes). We always do our best to minimize any delays.